Meijer And The Donut Honor System

March 16, 2012 by David RichComments

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Donut and Coffee at Meijer Honor System

I visited a Meijer store in Michigan on my latest trip to their HQ this week. The deliberate absence of anything high tech -- no iPhone app, no QR Codes -- is what struck me the most.

In a retail world dominated by technology and automation, sometimes no tech is the best tech.

Simple breaks through the clutter.

Topics: Mystery Shopping

Written by: David Rich

In more than a decade as President and CEO of ICC/Decision Services, David has grown the business into an internationally recognized customer experience management firm. In addition to ICC/Decision Services, David has started, bought and/or sold several companies in categories including the in-store demonstration, event marketing, market research, and social media space. He received his bachelor's degree from Syracuse University.


Customer Experience Update