SoulCycle To Bring Unique Exercise Experience Into The World Of Retail

Posted by December 16, 2013 by David RichComments

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Topics: Customer Experience, Blog, Brand Experience

Results of ICC/Decision Services Survey Shed Light on This Year’s Holiday Shopping Trends

Posted by December 11, 2013 by Kevin LeiferComments

With the holiday shopping season in full swing, a top customer experience management company releases results of newly-conducted study offering retailers valuable insights into consumer spending habits.

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Topics: News

Holiday Shopper Study Reveals This Year’s Consumer Purchasing Trends

Posted by December 11, 2013 by Nanette BrownComments

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Topics: Research Study, Blog, Resources

ICC/Decision Services Announces Availability of ICC ROI Calc App

Posted by December 10, 2013 by Kevin LeiferComments

In a highly competitive marketplace, retailers are constantly seeking methods to increase their ROI. A new mobile app from ICC/Decision Services provides a tangible way to determine the value of two pivotal factors in the sales process.

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Topics: News

Suggestive Selling Presents A Measurable Solution For Retail Revenue Growth

Posted by December 10, 2013 by Kevin LeiferComments

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Topics: Customer Experience, Blog, Brand Experience, In-Store Marketing

Amazon CEO Jeff Bezos Highlights The Customer-Centric Retail Strategy

Posted by December 5, 2013 by Nanette BrownComments

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Topics: Customer Experience, Blog, Brand Experience

Great Customer Experience Still Rooted in Consistent In-Store Service

Posted by December 3, 2013 by Roy AtkinsonComments

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Topics: Customer Satisfaction, Blog, Top CX Experts, In-Store Marketing

ICC/Decision Services Announces New Relationship with Legendary Men’s Shirt-Maker, Turnbull & Asser

Posted by November 26, 2013 by Kevin LeiferComments

ICC/Decision Services, a premier customer experience management company, pleased to announce new client acquisition

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Topics: News

Customer Experience Insights November 2013

Posted by November 26, 2013 by Nanette BrownComments

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Topics: Customer Experience, Customer Satisfaction, Blog, In-Store Marketing

Embrace Showrooming With In-Store iBeacons

Posted by November 25, 2013 by David RichComments

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Topics: Customer Experience, Omnichannel, Blog, Showrooming, In-Store Marketing