4 Tips You Can Use To Make Suggestive Selling Work Today

Posted by January 13, 2014 by Nanette BrownComments

As a follow-up to the first part of our monthly suggestive selling series, we’re looking at what you can do to put a suggestive selling strategy in place today. Now that we have a firm understanding of the revenue boosts possible with suggestive selling, it’s time to explore the best ways to go about executing inside the store.

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Topics: Customer Experience, Blog, Brand Experience, In-Store Marketing

Creating An Engaging Path For In-Store Employees

Posted by January 8, 2014 by Conor NeillComments

This article is part of our Top CX Experts Series.

Is there a space growing between you and your workers? They might be headed down the wrong path. I’ve talked about what turns work into a meaningful contribution, and the idea is the same when we look at the relationship between your company and the people that help it grow.

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Topics: Customer Experience, Blog, Top CX Experts, In-Store Marketing

One Sure-Fire Way To Lose The Battle Against Showrooming

Posted by January 6, 2014 by Kevin LeiferComments

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Topics: Customer Experience, Blog, Showrooming, In-Store Marketing

Using Retail Innovation To Avoid The Race To The Bottom

Posted by December 22, 2013 by Nanette BrownComments

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Topics: Customer Experience, Blog, In-Store Marketing

SoulCycle To Bring Unique Exercise Experience Into The World Of Retail

Posted by December 16, 2013 by David RichComments

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Topics: Customer Experience, Blog, Brand Experience

Results of ICC/Decision Services Survey Shed Light on This Year’s Holiday Shopping Trends

Posted by December 11, 2013 by Kevin LeiferComments

With the holiday shopping season in full swing, a top customer experience management company releases results of newly-conducted study offering retailers valuable insights into consumer spending habits.

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Topics: News

Holiday Shopper Study Reveals This Year’s Consumer Purchasing Trends

Posted by December 11, 2013 by Nanette BrownComments

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Topics: Research Study, Blog, Resources

ICC/Decision Services Announces Availability of ICC ROI Calc App

Posted by December 10, 2013 by Kevin LeiferComments

In a highly competitive marketplace, retailers are constantly seeking methods to increase their ROI. A new mobile app from ICC/Decision Services provides a tangible way to determine the value of two pivotal factors in the sales process.

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Topics: News

Suggestive Selling Presents A Measurable Solution For Retail Revenue Growth

Posted by December 10, 2013 by Kevin LeiferComments

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Topics: Customer Experience, Blog, Brand Experience, In-Store Marketing

Amazon CEO Jeff Bezos Highlights The Customer-Centric Retail Strategy

Posted by December 5, 2013 by Nanette BrownComments

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Topics: Customer Experience, Blog, Brand Experience