On October 18-20, the MSPA will be holding their 13th annual conference in Atlanta, GA. The details are here.
I will be moderating a panel discussing the future of social media in mystery shopping from 1:30 pm - 3:00 pm on Day 2, Wednesday, October 19. The members of the panel are Benj Miller, Eyespeak; Erin Steinbruegge, The Loud Few and Rich Wilson, Big Scary Cranium. It should be a lively discussion.