Bang & Olufsen Embrace Showrooming With Innovative Product Displays

Posted by May 6, 2014 by Nanette BrownComments

Read More

Topics: Customer Experience, Customer Intercepts, Blog, Showrooming, In-Store Marketing

3 Ways To Get The Most From Your Mystery Shopping Program

Posted by May 1, 2014 by Kevin LeiferComments

Read More

Topics: Mystery Shopping, Customer Experience, Blog, In-Store Marketing

3 Ways Retailers Can Empower Employees To Succeed With Suggestive Selling

Posted by April 29, 2014 by Nanette BrownComments

Read More

Topics: Clienteling, Customer Experience, Blog, In-Store Marketing

New Study Sheds Light On What Customers Want In A Shopping Experience

Posted by April 22, 2014 by Kevin LeiferComments

Read More

Topics: Mystery Shopping, Customer Experience, Customer Satisfaction, Blog, In-Store Marketing

What Do Retailers With The Best Customer Experiences Have In Common?

Posted by April 17, 2014 by Nanette BrownComments

Read More

Topics: Customer Experience, Customer Intercepts, Blog, Brand Experience

How Retailers Can Enhance CSAT With Mystery Shopping And Customer Intercept Programs

Posted by April 15, 2014 by Nanette BrownComments

Read More

Topics: Mystery Shopping, Customer Satisfaction, Customer Intercepts, Blog

What Retailers Can Learn From Story’s Unique In-Store Strategy

Posted by April 10, 2014 by Kevin LeiferComments

Read More

Topics: Mystery Shopping, Blog, Brand Experience, In-Store Marketing

Retail 101: What Stores Need To Know About Geofencing

Posted by April 8, 2014 by Kevin LeiferComments

Read More

Topics: Customer Experience, Blog, Brand Experience, In-Store Marketing

Future Retail: How Oculus Could Change The Shopping Experience

Posted by April 3, 2014 by David RichComments

Read More

Topics: Customer Experience, Blog, Brand Experience, Showrooming

What’s A Bitcoin, And How Can Retailers Get Involved?

Posted by April 1, 2014 by Nanette BrownComments

Read More

Topics: Customer Experience, Customer Satisfaction, Blog, Brand Experience